Do you have a question to ask the pharmacist?
This Ask-a-Pharmacist section allows you to direct questions to a patient care pharmacist regarding your medications or any drug-related concerns or issues that may be of interest to you.
Note that our reply may reach you later if you are residing in a different time zone as Singapore. Please allow up to 3 working days for our reply.
If you need an advice immediately, please consult a Doctor or call our Pharmacist via our call centre 6355 3000.
While we will strive to answer as many questions as possible, we would like to seek your understanding that we are unable to answer all questions posted or questions which are not related to medicines. Please include as much details as possible. Accurate and complete information will help our Pharmacist provide the appropriate advice. Rest assured that all personal information provided will be kept confidential by NHG Pharmacy.
Q
Plz Send Me Information of this drug is Available.
A
Tazocin contains Piperacillin and tazobactam. It is an antibiotic, which is used to treat bacterial infections.
Tazocin, is a vial preparation that is administered as an intravenous injection.
This drug/product is not available in NHG Pharmacy. You may wish to contact the hospital or retail pharmacies to enquire on its availability. Do note that a valid prescription by a Singapore registered doctor is needed for the purchase of this medicine.
Drug Information
06 Jan 2020
Q
Do you have the eye drop “ GLANATEC 0.4%” in your store. Where can I can I buy and collect.
A
Glanatec 0.4% eye drop is not available in Singapore. If you are having some medical problems at the moment, I would advise you to consult a doctor for medical assessment and treatment.
Drug Information
06 Jan 2020
Q
Hi, do you have Potassium Supplements?
A
We do not keep Potassium supplements. However, there are multivitamin products that contain potassium.
You may refer to NHG Pharmacy website for more information of the products. (www.pharmacy.nhg.com.sg/mobile/productcatalogue/default.aspx)
We do keep Potassium tablets or Potassium mixture in NHG Pharmacy. However, as potassium affects the electrolyte levels, it is advisable to consult a doctor for appropriate treatment and advice before use.
Vitamins/Herbal Supplements
23 Dec 2019
Q
Hi,
Beside NUH pharmacy, does NHGP sell this product?
1) 5 pcs in a box
2) Mepilex Border Sacrum
3) Size is: 16 x 20 cm / 6.3 x 7.9 in
Thank you
Regards
Lucy
A
Mepilex border sacrum dressings are not available in NHG Pharmacy. You may wish to contact other hospital pharmacies or retail pharmacies to enquire on its availability.
Q
Your Vidisic Gel,what is the expiry date? Also can I buy my high blood medication online?
A
We currently stock the Vidisic gel in our branches. You may wish to contact the branch via our contact centre at 6355 3000 to check on the availability and expiry date.
Do note that a valid prescription is needed for the purchase of high blood medications.
You may like to contact your polyclinic or hospital to enquire if you have any outstanding prescription available. Person taking high blood pressure medications require regular review with their doctor, who will prescribe supply of medications till the next review.
Drug Information
06 Dec 2019
Q
Do you carry this product Tebonin Forte 120mg 30's? I heard it can be beneficial for people with dementia problem?
A
Tebonin Forte is not available in NHG Pharmacy. You may wish to contact
the hospital or retail pharmacies to enquire on its availability.
Tebonin Forte contains the active ingredient, Gingko Biloba. Currently
the evidence to support the use of this medicine is inconsistent. Some studies
have found that it may be effective in treating patients with dementia; however
some studies have not found any benefits. You may wish to discuss with your
doctor if this medicine is suitable for your condition.
Drug Information
21 Nov 2019
Q
please let me know if you have the drug "Lanreotide" and how much it costs
A
Lanreotide injection is not available in NHG pharmacy. You may wish to contact the hospital or retail pharmacies to enquire on its availability and pricing. Do note that a valid prescription is required for the purchase of this medicine.
Drug Information
18 Nov 2019
Q
Hi do your all sell defitelio ?
A
The medication Defitelio is not available in Singapore. If you are having some medical problems at the moment, I would advise you to consult a doctor for medical assessment and treatment.
Drug Information
04 Nov 2019
Q
Please advise whether I can buy atarax from the polyclinic without prescription?
Thank you
A
Atarax contains hydroxyzine. Do note that a valid prescription is needed for the purchase of this medicine.
If you would like to obtain hydroxyzine tablets from the polyclinic, you would need to consult a doctor in the polyclinic.
You may wish to contact the retail pharmacies to enquire on its availability if you have a valid doctor’s prescription.
Drug Information
25 Oct 2019
A
There are many cough products that can be purchased over the counter or after consultation with a pharmacist.
Antitussives are cough suppressants that relieve the cough.
Examples:
- Dextromethorphan syrup
- Promethazine syrup
Expectorants help to expel the phlegm.
Examples:
- Diphenhydramine syrup
- Guaifenesin syrup
Mucolytics helps to loosen and thin the mucus, which make it easier to cough up and clear out the airways.
Examples:
- Bromhexine syrup
- Fluimucil sachets
- Carbocisteine syrup / tablet
There are also combination products that can be purchased over the counter.
Example:
- Robitussin DM syrup (Guaifenesin and dextromethorphan)
- Rhinathiol syrup (Carbocisteine and promethazine)
There is also herbal cough remedy.
Example:
- Prospan syrup (Dried Ivy Leaf extract)
However, as I am not aware of your child’s medical history or any long term medicines that he/she may be taking, I would not be able to recommend any specific cough medicine for your child. You may consult a pharmacist or doctor for more advice.
You may wish to contact us at 6355 3000 to enquire on their availability.
Children's Health
24 Oct 2019
