Recently Asked Questions

Do you have a question to ask the pharmacist?

This Ask-a-Pharmacist section allows you to direct questions to a patient care pharmacist regarding your medications or any drug-related concerns or issues that may be of interest to you.

Note that our reply may reach you later if you are residing in a different time zone as Singapore. Please allow up to 3 working days for our reply.

If you need an advice immediately, please consult a Doctor or call our Pharmacist via our NHGP contact centre at 6355 3000 or NUP contact center at 6663 6847.

While we will strive to answer as many questions as possible, we would like to seek your understanding that we are unable to answer all questions posted or questions which are not related to medicines. Please include as much details as possible. Accurate and complete information will help our Pharmacist provide the appropriate advice.  Rest assured that all personal information provided will be kept confidential by NHG Pharmacy.

Search Criteria

Hi, I’m 42 yrs old.
My lips are getting dry and it pains when i try to open my mouth full and lips swelling during morning after sleep and woke up.
Any medicines suggestion for these?
Thank you.

Allergies to certain food, medication, or the bite or sting of an insect can trigger a swollen lip. Pimples on or near the lips may cause some temporary lip swelling as well.


Cold sore and herpes infection may also cause lips to swell.


There are other causes of lip swelling such as muscle conditions, injury to the lips, or dental work such as braces or dental treatment.


If your lips are swollen, you may try applying an ice pack wrapped in a towel to reduce the inflammation. For dryness of the lips, you may consider applying moisturizing lip balm. There are also anti-inflammatory medications such as ibuprofen which may reduce the swelling of the lips. It may be purchased over the counter in the retail pharmacy.


However, it is important to find the underlying cause of your lip swelling. Hence, it is advisable to consult a doctor to find the underlying cause and discuss on appropriate treatment and advice.

Men's Health
I’m referring to Hair Push Plus Capsules. Do I take it 3 capsules at one time or can I take it 1 Morning, 1 Afternoon and 1 night? Thank you.

Hair Push Plus supplement can be taken 1-3 capsule per day during meals for at least 3 to 6 months. You may wish to either take 3 capsules together or space them apart throughout the day. Do note that Hair Push Plus capsule has to be taken with meals.

You may also refer to NHG Pharmacy website for more details on the product.


Vitamins/Herbal Supplements
Hello! May I know if a young adult age (20 - 25) is able to safely intake collagen protein drink as shown in the picture?

Collagen is a protein present in the human body. It has many important functions such as providing structure for your skin and strengthening your bones. Consuming collagen may have health benefits such as improving skin health or relieving joint pain.


Bone Broth™ Protein by Ancient Nutrition is a collagen protein powder supplement marketed to support healthy skin, joint health and healthy gut. There is no information on the specific minimum age requirement for consumption. They do however specify a suggested dose for adults. Therefore, it should be safe for a young adult aged 20 – 25 years old to take the supplement.

Vitamins/Herbal Supplements
May I know 2 yrs old child can take what kind of vitamins?
Thank you

There are several multivitamins available over-the-counter to support the general well-being of children. These include 21st Century Vegetarian Children’s Chewable Multivitamins Jellies and Appeton Multivitamin Optigrow.


Vitamin C may be taken to help to strengthen the child’s immunity. These include Champs chewable orange and Zoo Vite Vitamin C jelly stick.


Lysine helps to improve appetite in children. Examples include the Appeton Multivitamin Lysine with Prebiotics and Champs M with Lysine Orange.


You may contact NHG Pharmacy at 6355 3000 (NHG Polyclinics) or 6663 6847 (NUP Polyclinics) to check on the availability and cost of these items.

Vitamins/Herbal Supplements
Any cream or oil product to relieve sciatic nerve pain on foot and leg?

Oral medications are usually used for the relief of sciatic pain. Those that are available over the counter in NHG Pharmacy include paracetamol and NSAIDs such as ibuprofen (Nurofen) or naproxen (Aleve). Prescription medications such as Anarex can also help with muscle relaxation.


There are several topical products that can help with pain relief. Those that are available over the counter in NHG Pharmacy include methyl salicylate 10% cream, methyl salicylate 25% liniment and Voltaren (diclofenac) emulgel.


You may contact NHG Pharmacy at 6355 3000 (NHG Polyclinics) or 6663 6847 (NUP Polyclinics) to check on the availability and cost of these items.


Fastum gel may be sold after review by a pharmacist. As I would not be able to assess the severity and extent of your condition, I would advise you to consult a doctor to find out the underlying cause and for appropriate treatment and advice.

I'm a type 2 diabetic. Recently someone says Glucofort is good. Just want to know is it approved by hsa

GlucoFort is a supplement made by a US company that claims to support blood sugar levels in the body. Health supplements in Singapore are not subject to approvals and licensing by HSA for their importation, manufacture and sales. Dealers (importers, manufacturers, wholesale dealers and sellers) have the responsibility to ensure that their products are not harmful or unsafe and that they follow certain guidelines outlined by HSA before supplying the supplement into Singapore.


Currently there is not enough clinical evidence that support the use of supplements in helping diabetics with their sugar levels. Additionally, supplements may contain ingredients that can interact with your chronic medications, causing them to either be more or less effective, or increase the risk of side effects. Therefore it is not advisable to rely on supplements to aid with your sugar levels.


The key to the management of diabetes are diet, exercise, and when required, oral medications and insulin injections.  Below are tips on diabetes diet planning that you may wish to try:

  • Reduce fat intake in diet, particularly saturated fat e.g. butter, fried and fatty foods
  • Eat consistent amounts of food each day
  • Eat small, regular meals based on wide variety of foods to maintain adequate nutrition
  • Include mostly carbohydrate and fibre foods such as rice, oats, vegetables, legumes (beans, peas and lentils)
  • Do not skip meals
  • Try to avoid snacks unless your doctor or dietician recommends them as part of your medication regimen
  • Limit alcohol consumption. If you do so, drink in moderation only.
Long-term Illnesses
Hi, I have just had my FUE hair transplant done 3 weeks ago and my donor area (back of head) is experiencing some itch and bump like rash and redness. I think it might be folliculitis. May I know whether you have any creams that can be applied and medicated shampoo to help ease the itching and the rash? Thanks.

Some patients have reported possible side effects after the completion of Follicular unit extraction (FUE) hair transplants. These side effects include scalp itching, bleeding and inflammation of hair follicles (folliculitis).


As I am not able to assess the severity and extent of your condition, I am not able to suggest use of any creams or medicated shampoos to purchase over the counter. I would advise you to consult a doctor to discuss your concerns of folliculitis.

Folliculitis may be caused by bacterial or fungal infections, therefore it is important to find out the underlying cause of the itch and rashes, and get appropriate treatment and advice accordingly.

Hair Care
My son (teenager) has developed morning allergy like sneezing alot when wake up in the morning. He has taken Zyrtec-R sometimes when sneezing are too much. I want to know what is the best medicine for such condition? Thank you for your advice.

Sneezing, stuffy nose, postnasal drip and runny nose may be common allergy symptoms. These symptoms may be due to allergic rhinitis or hay fever. There are many allergens responsible for morning allergy symptoms such as pollen, dust mites, pet dander and even mold.


Therefore, it is important to identify the cause of the allergy.


Below are a few tips to prevent allergy symptoms in the morning for your son such as

-          Using a dehumidifier to reduce the humidity level in the rooms

-          Put a dust mite proof-cover over your mattress or pillow.

-          Dust hard surfaces and vacuum your carpet frequently.


If the condition is mild, he may consider to take over the counter medications such as anti-histamine. Zyrtec R is an antihistamine that can be used for his allergies.


There are other antihistamines available over the counter such as Loratadine and Fexofenadine. Other antihistamines such as Chlorpheniramine is classified as a Pharmacy only medicine. It may be purchased at licensed retail pharmacies after consultation with a pharmacist. There is not much evidence to suggest a particular antihistamine is better than the others. Hence, you may wish to try the antihistamine to see which is suitable for him.


You may wish to bring your son to consult a doctor to discuss on the possible treatment and advices. if the symptoms of allergic rhinitis are disrupting his sleep, preventing him from carrying our daily activities, or affecting his school performance.

Common Ailments
I would like to know if you carry Cosopt. How much is it per bottle. Is this a subsided rate?

This drug/product is not available in NHG Pharmacy. You may wish to contact the hospital or retail pharmacies to enquire on its availability.


Do note that a prescription is required for the purchase of this medication.

Do you have Telfast syrup for kids?

Telfast 6mg/mL syrup is available in NHG Pharmacy.


Do note that online purchase is not available for this medicine as a valid prescription must be presented for purchase of this medicine.


It may also be purchased after review by a pharmacist, and in limited quantity.


You may contact NHG Pharmacy at 6355 3000 (NHG Polyclinics) or 6663 6847 (NUP Polyclinics) to check on the cost of these items.

Children's Health
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