Recently Asked Questions

Insulin pen needles are used with insulin pens. It is available in different needle lengths (4mm/5mm/6mm) and brands such as BD or Novofine.

Syringes are used for insulin vials. It comes in different sizes as well.

Both are available in NHG pharmacy. You may purchase it over the counter in the retail pharmacy without a prescription.

You may refer to NHG Pharmacy website for more details on the products.

https://www.pharmacy.nhg.com.sg/productCatalogue/ProductSearchList.aspx?strProdName=INSULIN&strBrand=&iCat=4&PFlag=false

Insulin pens (disposable pens filled with insulin), are prescription items. Do note that a prescription is required for the purchase of these medications.

Oral chewing gums are not available in NHG Pharmacy. You may wish to contact the hospital or retail pharmacies to enquire on its availability.

There may be many causes of vertigo such as

• Fluid build-up or pressure change in the ear
• Inflammation in the inner ear that is caused by infections
• Shingles in or around the ear area
• Certain medications that causes ear damage 

Lignocaine gel is a topical anesthesia used for temporary relief of pain associated with piles. It can be used during pregnancy.

Chlorhexidine gel is a topical antiseptic. It can be applied on wounds, cuts or other broken skin, however, it may not help to relieve the pain associated with piles. There is a lack of data on the safe use in pregnancy, hence it should be used with caution.

You may try other dietary and lifestyle modification to ease the discomfort of piles during pregnancy such as

• Avoid sitting for long period of time. When you can, lie on your side or stand up. If you have to sit for a prolonged period, do remember to take breaks in between.
• Use gentle wipes when you use the toilet

Constipation may contribute or worsen piles. Do include dietary fibers in your diet to relieve or prevent constipation. The use of mild laxatives such as lactulose can be used to prevent constipation as well.  

Do consult a doctor if the symptoms worsen or if heavy bleeding occurs.

There are many causes of vaginal itching.

1. Irritants such as soap, feminine sprays, douches, detergents and fabric softener may trigger an allergic reaction that creates an itchy rash over various areas of the body including the vagina.
2. Skin conditions such as eczema and psoriasis can cause redness and itching in the vagina area.
3. Infections such as bacteria or yeast can result in symptoms such as itching as well.
4. Skin parasites such as lice can be found in genital area which may result in itching.

There are many causes of itchy eyebrows.

1. Skin parasites such as lice can live in the eyebrow area and cause itching.
2. Beauty treatment such as waxing and threading can irritate the skin around the eyebrow, causing itch.
3. Skin conditions such as eczema and psoriasis can cause itchy eyebrows too.

As I would not be able to assess the severity and extent of your condition, I would advise you to consult a doctor to find out the underlying cause and for appropriate treatment and advice.

The usual dose of Mefenamic Acid (250mg) is 1 to 2 capsules three times a day for pain associated with menses. It should be taken after food.

Omeprazole is a gastric protectant given together with Mefenamic acid to reduce the risk of gastric discomfort. The usual dose of Omeprazole (20mg) is 1 capsule once a day as stated in the product packaging. It should be taken at least half an hour before food.

However, the dose you should consume for both the medications might be different based on the severity and extent of your condition. Please do check the label indicated on the medication for the correct dosing.

If there is no label, please do contact your prescribing doctor or the clinic where the medications were dispensed for more information.

If you are an existing patient as NHG or NUP polyclinics, you may contact:

• National Healthcare Group Polyclinics – Ang Mo Kio, Geylang, Hougang, Toa Payoh, Woodlands, Yishun (Tel: 6355 3000)
• National University Polyclinics – Bukit Batok, Choa Chu Kang, Clementi, Jurong, Pioneer, Queenstown (Tel: 6663 6847)

Alcohol-free hand sanitizers are not available in NHG Pharmacy. You may wish to contact the hospital or retail pharmacies to enquire on its availability. Hand sanitizers with alcohol can be drying to chapped skin in your hands. However, alcohol-free hand sanitizers with a moisturizing base may not be effective in killing viruses.

Do note that washing your hands is more effective than using hand sanitizers. Washing your hands help prevent illness by removing harmful bacteria and viruses. However, frequent hand washing can lead to dry skin as well.

Hence, if you have dry skin, you may wish to

• Wash your hands for at least 20 seconds in lukewarm water. Use a mild, fragrance-free cleansers to wash your hand.
• Avoid applying too much soap/cleanser as thick lather may wash away natural oils.
• Dry your hands with a clean towel but leave some water on your hands.
• Apply moisturizer to your skin, including your fingertips and nails.
• When you are using a hand sanitizer, it is advisable to apply your moisturizer immediately after the hand sanitizer dries.
• Keep your fingernails short to prevent dirt and germs from collecting. It is also to prevent skin tears when itching.

Moisturizer used should be free of dyes, fragrance and other possible irritants to prevent worsening of itch and dryness of the skin such as aqueous cream and emulsifying ointment. These are available in NHG Pharmacy. You may purchase it over the counter in the retail pharmacy.

However, if your hands still itch, you may consider mild steroid creams to reduce itch. Oral antihistamines can be taken to reduce the itch as well. Both these medications are available in NHG Pharmacy. You may purchase it from the retail pharmacies after consultation with a pharmacist.

Dry skin and itch may be due to an allergic reaction, skin disorders such as eczema or psoriasis or other skin conditions. Hence if the dry itchy skin does not get better, or worsens over time, it is advisable to consult a doctor for a review of your skin condition and for appropriate treatment and advice.

Appeton® Multivitamin Plus Drops is a multivitamins supplement formulated for infants 12 months and below to meet their supplement daily requirement. It contains lysine which helps to improve appetite in infants. The ingredients listed in the supplement do not pose a risk to G6PD individuals. Therefore, the supplement may be safely given to the baby in the dose recommended by the manufacturer.

Tinea corporis refers to a fungal infection on the skin that can be seen anywhere on the body except the scalp, beard, feet, or hands. This is also known as a ringworm infection.

Signs and symptoms of this condition may include:

• A ring-shaped area on the skin that is slightly elevated
• A clear or scaly area inside the ring, possibly with red bumps within the ring
• Itchiness at the affected area
• Slightly raised rings that are becoming bigger
• Overlapping rings

Antifungal body washes are not commonly used in tinea corporis. Over-the-counter antifungal creams (such as Clotrimazole 1% cream and Miconazole 2% cream) are usually used to treat fungal infections such as tinea corporis.

The antifungal cream has to be applied on the affected area twice a day. Continue the treatment for at least one to two weeks after the symptoms have resolved. This is to make sure that the fungal infection is cleared effectively, and to prevent the infection from returning or getting worse.

As I would not be able to assess the severity and extent of your condition, you may wish to speak to a pharmacist or doctor first to assess if the use of these antifungal medicines is suitable for you before purchasing it.

Please see a doctor if:

• A large area of the body is affected, or
• There is no improvement with the use of over-the-counter antifungal creams within two weeks.

You may refer to our website to find tips on how to prevent fungal infections from occurring.

You may use Seretide Evohaler according to what the doctor has prescribed for you, either once or twice a day.

If you have been advised to use the Evohaler twice a day daily, it is recommended to use the second dose 12 hours after the first dose. This is to ensure that the effect of the medicine lasts for the whole day.

You may consider the use of ear cleaning drops such as olive oil ear drop or Audiclean ear wax remover solution to soften the ear wax. Do not try to dig out the earwax using items such as a cotton bud, as you may push the wax further in and injure the ear.

Audiclean ear wax remover solution is available on our website here as well.

Please take note that Audiclean ear wax removal solution is not suitable for use in children under 3 years old.

If the symptoms do not improve after a few treatments or the ear starts to hurt, please consult a doctor instead.