Recently Asked Questions

Do you have a question to ask the pharmacist?

This Ask-a-Pharmacist section allows you to direct questions to a patient care pharmacist regarding your medications or any drug-related concerns or issues that may be of interest to you.

Note that our reply may reach you later if you are residing in a different time zone as Singapore. Please allow up to 3 working days for our reply.

If you need an advice immediately, please consult a Doctor or call our Pharmacist via our call centre 6355 3000.

While we will strive to answer as many questions as possible, we would like to seek your understanding that we are unable to answer all questions posted or questions which are not related to medicines. Please include as much details as possible. Accurate and complete information will help our Pharmacist provide the appropriate advice.  Rest assured that all personal information provided will be kept confidential by NHG Pharmacy.

Search Criteria

Dr told me to consume oats for cholesterol management. Which product would you recommended?

Oats contains soluble fiber which helps to bring down low density lipoprotein (bad cholesterol). Soluble fiber is also found in food like barley, apples, pears, kidney beans and prunes. You may wish to replace your breakfast with a bowl of oatmeal, alternatively, you may choose to add in oat to dishes at other meals.

NHG Pharmacy carries a variety of oat and cereal, you may wish to visit our webpage to find out more about the oat products available.

You can also take plain oats (rolled oats, instant oatmeal) that are available at the supermarket.

Do read the ingredients on the packaging and avoid products with sugar added.  

Vitamins/Herbal Supplements
Can I buy Narcaricin Mite from NGH Pharmacy?

Narcaricin Mite (benzbromarone) is not available in NHG Pharmacy.

You may wish to contact the hospital or retail pharmacies to enquire on its availability.

Do note that a prescription is required for the purchase of this medicine. 

Drug Information
I would like to get motion sickness pills for myself and my children age 3 to 12.
Any recommendations?

Medicines such as dimenhydrinate, cinnarizine and promethazine may be used in the treatment of motion sickness. These medicines may be purchased after a consultation with a pharmacist.

Medicines such as prochloperazine and metoclopramide may be used to help relieve nausea and vomiting. A prescription will be required for the purchase of these medicines.

As I am not aware of your medical history or any long term medicines that you may be taking, I would not be able to recommend a specific medicine for you. Please consult a pharmacist/doctor for more advice.

Do note that motion sickness medicines should be taken before the journey to prevent the symptoms from occurring. You may also refer to our webpage here to find out more about ways to prevent motion sickness. 

Vitamins/Herbal Supplements
For knee pain, what is the best product I can use?

Over-the-counter oral medicines such as paracetamol and ibuprofen may be used for pain relief.

Topical products (cream, gels or plasters) may also be used for relief of knee pain. These products contain painkillers such as ketoprofen or diclofenac. Some topical products contain methyl salicylate and/or menthol which are ingredients that cause a sensation to counteract the pain..

As I am not aware of your medical history or any long term medicines that you may be taking, I would not be able to recommend an appropriate painkiller for you. You may wish to consult a doctor or a pharmacist for more advice.

You may also wish to try the following tips:

·         Rest

o   Take a break from activities that may worsen your knee pain

·         Heat and cold therapies

o   Apply hot pack to the affected knee to help relieve pain and stiffness

o  Apply cold pack to the affected knee to help relieve pain and reduce muscle cramps

·         Exercise/Physical therapies

o   Exercise helps to strengthen the muscles around the joints

o   Avoid high-impact exercise, such as running until your knee is no longer painful

o   Try low-impact exercises such as swimming, water aerobics and cycling

·         Weight loss

o   Losing excess weight helps by reducing the pressure on the weight-bearing joints such as the knees and hip

·         Knee support

o   Knee tapping or knee guards provide support for the knee and may help to relieve knee pain. You may wish to see a doctor or physiotherapist to learn how to place knee tapes

How do I get Amlodipine 10MG and Bisoprolol fumarate 2.5mg?

I have hypertension and these are prescribed to me and its running low.

Amlodipine 10mg and Bisoprolol 2.5mg tablets are available in NHG Pharmacy. In order to purchase these high blood pressure medications, you need to have a valid doctor’s prescription. If you do not have a prescription, you need to revisit a doctor. People with high blood pressure should have regular follow up of their condition.  

Long-term Illnesses
I used to have a doctor's prescription from the National Skin Centre for erythromycin but I lost it. Can I still buy the medicine from polyclinics or do I have to make an appointment to get the prescription again? Also, I read that a side effect of this medicine is stomach cramping. Is it ok to take it while on period?

Erythromycin 250mg Tablet is available at NHG pharmacy with a valid doctor’s prescription. If you do not have a prescription, you may make an appointment to see the doctor at NHG Polyclinic to obtain a prescription for this medication.

It is possible that erythromycin may cause stomach discomfort and/or diarrhea in some individuals. However, not all individuals will be affected by this side effect. Taking this antibiotic after food may reduce the risk of stomach discomfort. You may continue to take erythromycin while on a period.

Drug Information
Can i order propylthiouracil medicine online? I have dr prescription.

This medication is not available for purchase online. You may purchase this medication at NHG pharmacy with a doctor’s prescription.

Take note that it is only available at Ang Mo Kio, Bukit Batok, Choa Chu Kang, Clementi, Hougang, Jurong, Toa Payoh, Woodlands and Yishun polyclinic pharmacies. 

Long-term Illnesses
I would like to know the best recommended cream / pills for yeast infection. I am having this for years and it seems that i have lost hope to cure it. My vaginal is not itchy or sore. It smells but not strong. I'm having it everyday. Not only on menstruation cycle. I have went to several doctors, gynae, took pills, insert, feminine wash, injections, yoghurt, taking supplements and vitamins, unfortunately, all this is not working for me. Please advise.

The most common symptoms of a Vagina Candidiasis (yeast infection for the vagina) are the following:

  • Itching, irritation in the vagina and at the vaginal opening (vulva)
  • A burning sensation, especially during intercourse or while urinating
  • Redness and swelling of the vulva
  • Vaginal pain and soreness
  • Vaginal rash
  • Watery vaginal discharge
  • Thick, white, odor-free vaginal discharge with a cottage cheese appearance

The absence of these symptoms could mean that there is no fungal infection of the vagina, and treatment may not be required; or that there are other issues that you may need to consult the doctor for.

However, if there are any of these symptoms, you could purchase either of the following medications to help with the yeast infection. You will need to consult the pharmacist in order to purchase these medications without a prescription.

  1. Clotrimazole 100mg pessary: You will have to insert one pessary into your vagina every night for a duration of 6 days.
  2. Fluconazole 150mg tablet: You will only need one dose of this medication, taken without regards to food.

Take note that fluconazole is not available in NHG pharmacy.

You may also like to avoid the following so as to reduce your risk of vaginal candidiasis.

  • Frequently using feminine hygiene sprays, perfumes in the vagina area
  • Frequent douching with feminine wash
  • Wearing tight-fitting, non-absorbent undergarments which will hold in warmth and moisture


Women's Health
I would like to enquire whether you have this acne roll on medication available at your clinics? Please advise me where can I get this in any polyclinics or structured hospitals.

Topicil 1% is not available in NHG pharmacy.

Topicil 1% solution is the generic version of Dalacin T Solution. As both contain the same active ingredient, both medications are expected to act in the same way. You may like to read up more about the difference between the generic and branded version of a medication here.

Dalacin T solution is available in the following NHG polyclinic pharmacies in limited quantity: Ang Mo Kio, Bukit Batok, Choa Chu Kang, Hougang, Jurong, Woodlands and Yishun. You will need to consult the pharmacist in order to purchase Dalacin T solution if you do not have a prescription from a local doctor.

You may wish to contact the hospital or retail pharmacies if you would like to purchase Topicil 1% solution.

Do also take note that Topicil 1% solution should be used in a dabbing motion rather than a rolling motion.

Drug Information
I was in Europe recently and for no apparent reason, red patches form on my entire body and it itches very much.

Am now back in Singapore and have fully recovered without taking any medications.

For my future trips, am I able to get hold of Anti-itch and/or Antihistamine tablets as a precaution?

How can I get hold of such medications?

You may have developed an allergic reaction, possibly triggered by an allergen e.g. food allergies, insect bites, new cosmetics or pollen. Some people might also develop an allergic reaction to hot or cold weather. You may read more about this here. It might be useful to take note of the triggering allergen so that you can try to avoid them in future.

Any anti-histamine would be able to help with allergic symptoms such as rash and hives. Non-sedating anti-histamines include loratadine, cetirizine and fexofenadine, while chlorpheniramine is an anti-histamine that may cause sedation.

You may purchase anti-histamines after consultation with the pharmacist at the pharmacy.

Certain anti-histamine products may also be purchased over the counter at the pharmacy and supermarket.

  • Clarityn (contains loratadine)
  • Zyrtec-R (contains cetirizine)
  • Telfast (contains fexofenadine)

Take note that fexofenadine or Telfast is not available in NHG Pharmacy. 

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