1: NOTICE - Delivery Service
Please allow up to 5 working days lead time for medicines and health product purchase deliveries. For assistance, please call:
- 6340 2300 (Mon to Fri: 8.30am to 5.30pm)
- 6355 3000 (NHG Polyclinics hotline, Mon to Fri: 8am to 4.30pm, Sat: 8am to 12.30pm)
- 6663 6847 (National University Polyclinics hotline, Mon to Fri: 8am to 4.30pm, Sat: 8am to 12.30pm)
2: NOTICE – Store Closure
Retail Pharmacy in Ang Mo Kio will be closed till further notice.
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Delivery of Medicines
NHG Pharmacy now offers medicine delivery to homes at $4 per service*.
* Home delivery charges are waived during this period.
Click here to fill your medicines on NHG Pharmacy website.
Click here to fill your medicines on HealthHub.
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Delivery of Retail Products
Shop online at NHG Pharmacy for all your health care needs.
Free delivery with purchase of $150 (or $12 delivery fee applies).
- Delivery Time Slots: (Monday to Friday)
- Mon to Fri : between 9am - 1pm, 2pm - 6pm or 7.30pm - 10.30pm
- Sat : 9am - 1pm.
- Night Delivery available only on weekdays, 7.00pm - 10.00pm.
- Minimum order of $50.
- No delivery on Sunday, Public Holidays, and eves of major Public Holidays.
Click here and shop now.
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Our Exchange/Refund Policy for Selected Retail Products
- We value all our customers’ orders. Upon receiving each order, our retail staff will personally pick and check each product before delivery. Hence, you can be assured of the quality and condition of the products you have purchased.
- However, should you find any defective product, we will be glad to replace or exchange the item. If you choose to exchange to a higher value product and there is a price difference, we will inform you.
- Items returned must be in good, original and saleable condition.
- Medicine, fridge items, nutritional feeds, special order items and products which may present hygienic concerns such as needles or syringes etc are strictly non-returnable.
- We reserve the right to reject any order intend for resale or wholesale purpose. When we have doubt about your order, we will call or notify you through email.
- For clarification, please email to feedback@pharmacy.nhg.com.sg or call 6355 3000 (NHGP) / 6663 6847 (NUP).
Updated on 10 Feb 2021
