Medication Delivery Service and Medication Refill

Medication Delivery Service 
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Skip the queue and let us deliver your medicine to you!   
Click here to find out more about our medication delivery service.
 Delivery charges are currently waived*! 
* Terms and conditions apply.  By submitting an order, you agree to the terms and conditions.   
Terms & Conditions  

1. Medication delivery service is only available for patients who have: 
  • A valid National Healthcare Group Polyclinics (NHGP) prescription (issued within 1 year)   
  • Balance supply of uncollected prescribed medicines from NHGP  
 2. Our medication delivery charge of $5 is currently waived till further notice.   
      However, other additional charges may apply: 
  • Same day, urgent delivery request will be chargeable at an additional $9 surcharge  
  • Any amendment or cancellation request will be subjected to an additional $9 administrative charge 
  • Each re-delivery attempt will be chargeable at $9 
Go Green logo  Let's do our part to support the Go Green efforts. If you need to visit our pharmacy to collect your medications or make retail purchases, please bring along a reusable bag.

 Medication Refill  
Check out the following ways you may refill your medication:  
 Method 1: HealthHub

You may refill your medication on HealthHub website here.

HealthHub Logo  Read step-by-step guide on medication refill here.

Method 2: Contact us via our hotlines* 

For assistance, please contact us at:

  • 6340 2300 (NHG Pharmacy HQ, Mon to Fri: 8am to 5pm)
  • 6355 3000 (NHG Polyclinics hotlines, Mon to Fri: 8am to 4.30pm, Sat: 8am to 12.30pm)

We encourage you to place an order on HealthHub if you are unable to reach out hotlines.

Looking to make payment for your medication? 

Click here to view and make payment on HealthHub.

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Updated on Dec 2022 

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