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    Welcome back members!

    Get $5 off with $80 purchase - use promo code "NEWNHGPh5"

    1. To re-activate your account, on the member's sign-in page:
      1. Please key in your email address
      2. Click 'Forgot Password'

    2. Please create a 12-character password consisting:
      1. Upper and lowercase letters
      2. At least one symbol, e.g. #,@
      3. At least one number
        Example of a strong password - #PharMNeW@
      4. Does not have these 3 characters '!@#' in this order

    3. New Rewards Points
      1. Get 1 point for every $1 purchase
      2. Redeem $1 off with every 100 points

    4. Conversion of Points in your account
      1. We have transferred the points you have in your account to the new website. The value of the points is the same or better.
      2. For example, if you had 4,100 points in you 'old' account, this would have worth $5 discount.
      3. After conversion, you will have 820 points, and this is worth $8 discount (100 points = $1)

    5. Lower Delivery Fee
      1. Enjoy free delivery with just $100 purchase
      2. Delivery fee lowered to $10.80 only

    6. Customer support hotline
      1. 6340 2300 (Mon - Fri: 8.30am to 5.30pm)
      2. Email: feedback@pharmacy.nhg.com.sg